Job Description
Join CyberSecure Solutions Inc. as a Senior Night Shift IT Support Specialist and earn top-tier compensation while serving as the backbone of our 24/7 operations. This premium role offers unparalleled career growth in a dynamic cybersecurity environment with comprehensive benefits including health insurance, 401(k) matching, and tuition reimbursement. Work alongside industry experts in our state-of-the-art Kansas City facility, supporting critical infrastructure for Fortune 500 clients. Enjoy premium pay differentials for night shifts and flexible scheduling options.
Why You'll Love This Role:
- Industry-leading compensation with $85K-$110K annual range
- Exclusive night shift premium pay ($5,000-$8,000 additional annually)
- Advanced training in cybersecurity and cloud technologies
- Clear career progression to senior architect positions
- Modern workspace with premium amenities
Responsibilities
- Provide Tier 3 technical support for enterprise systems during night shifts (10 PM - 6 AM)
- Monitor and resolve critical security incidents using SIEM platforms
- Execute scheduled maintenance on cloud infrastructure and on-premise servers
- Document complex technical issues and create knowledge base articles
- Collaborate with global teams during critical incident escalations
- Conduct vulnerability assessments and penetration testing
- Maintain compliance with SOC 2 and ISO 27001 standards
- Train junior support staff on advanced troubleshooting techniques
Qualifications
- 5+ years of enterprise IT support experience with 2+ years in night shift roles
- CompTIA Security+ and AWS Certified Cloud Practitioner certifications
- Expert knowledge of Windows Server, Linux, and Active Directory
- Proficiency in cloud platforms (AWS/Azure) and containerization
- Experience with ticketing systems (Jira, ServiceNow) and monitoring tools
- Strong written communication for creating technical documentation
- Ability to work independently with minimal supervision during off-hours
- Preferred: CISSP certification or relevant bachelor's degree